Withdrawal Form
Standard model pursuant to Art. 104 of RDL 1/2007 (TRLGDCU)
Under Royal Legislative Decree 1/2007 (General Consumer Protection Act), you have the right to withdraw from your contract within 14 calendar days without providing any reason.
To exercise your right of withdrawal, you may:
- Send this completed form by email to hola@@mep-spain.com
- Use the withdrawal button in your user panel (My Services or My Subscription)
Model Withdrawal Form
(Only complete and return this form if you wish to withdraw from the contract)
MODEL WITHDRAWAL FORM
To:
MEP Spain
Tax ID: 39513692-Z
Address: C/ Marques de la Hermida 19, 6A, 39009 Santander, Cantabria, Spain
Email: hola@@mep-spain.com
I hereby give notice that I withdraw from my contract for the provision of the following service:
Important information
- Deadline: 14 calendar days from the date of purchase (Art. 102 TRLGDCU).
- Subscriptions: If you have used the service during the withdrawal period, a proportional amount will be charged (Art. 108.4 TRLGDCU).
- Service packs: If you requested immediate service start and consumed hours, the hours used will be deducted. If you expressly waived the right of withdrawal for immediate start (Art. 103.a TRLGDCU), refund may not be applicable for consumed hours.
- Refund deadline: Maximum 14 days from receipt of this request (Art. 107 TRLGDCU).
- Refund method: Same payment method used for the purchase (Art. 107.1 TRLGDCU).
ODR Platform
For complaints, you may also use the European Union Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr